Our service was quick, thorough, and went above and beyond. Rob was great and talked us through everything! Will book them again if needed.
Laura Moore
2 days ago
I appreciated the arrival time updates, the options for a new water heater, and the service provided by Haley and Ernie.
Donna Mitchell
3 days ago
The technician, Mr. Jolly, was very knowledgeable, friendly, and ready to answer all my questions about the sump pump and the hot water tank. He was able to reduce a couple of services as well. A job well done… Thanks!
Jody Roblyer
4 days ago
I've used Prime Plumbing on multiple occasions and they never disappoint. Most recently, on February 24, 2026, Jason came out to clear a stopped-up kitchen sink and had it resolved in under an hour. I have to say — Jason is one of the best plumbers I have ever dealt with, not just at Prime, but in all my years of working with plumbing professionals. He truly set the bar. What really stands out isn't just the speed — it's the professionalism from start to finish. Jason arrived on time, wore boot covers to protect my floors, and laid down protective carpet before bringing in any tools. Those small details tell you everything about how much they respect your home. He was courteous, knowledgeable, and took the time to explain what he was doing every step of the way. Here's what really says it all — I actually had the option to go through my warranty insurance and use their line coverage, which would have cost me nothing out of pocket. But after being let down by other plumbers in the past, I chose to pay out of pocket just to have Prime handle it. That's how much confidence I have in them. If you want a plumbing company that treats your home like their own and gets the job done right the first time, look no further. Prime Plumbing has earned a customer for life
Warren Chambers
4 days ago
The plumber did a great job. Very courteous and knowledgeable.