Proudly Serving Central Maryland

About Prime Plumbing in Baltimore County, MD

Professional Service at an Affordable Price

Prime Plumbing is a trusted plumbing company serving Baltimore and Arundel County with a solid commitment to delivering top-notch service. With a customer-first approach, Prime Plumbing ensures that every client receives the highest care and attention. We offer a comprehensive range of plumbing services, including sewer and drain solutions, water heater installations and repairs, and fixture installations.

Our team of skilled technicians, equipped with expertise and knowledge, can efficiently and effectively handle any plumbing issue, whether it’s a minor repair or a major plumbing project.

Prime Plumbing takes pride in our premium service philosophy, prioritizing customer satisfaction and providing reliable solutions to ensure long-lasting results. With our dedication to excellence, Prime Plumbing has established a reputation for delivering exceptional service and exceeding customer expectations.

Call 443-741-1129 or contact us online to schedule plumbing services in Baltimore County.

Why Choose Prime?

  • Free second opinion on sewer line replacements: Prime Plumbing offers free second opinions to check the cost of any sewer line replacement.
  • Upfront pricing: With Prime Plumbing, you can expect transparent and upfront pricing for all their services. They believe in providing customers with a clear understanding of the costs involved without any surprises.
  • Financing options: Prime Plumbing understands that unexpected plumbing expenses can strain your budget. That’s why they offer financing options to make getting the plumbing services you need more convenient and affordable.
  • Background-checked plumbers: Your peace of mind is a top priority for Prime Plumbing. They ensure that all their plumbers undergo thorough background checks, giving you the confidence that you’re working with trustworthy and reliable professionals.
  • Exceptional customer service: Prime Plumbing is committed to providing exceptional customer service. Their team goes above and beyond to ensure your satisfaction, offering prompt responses, clear communication, and professional assistance throughout your plumbing project.

Our Community Involvement

Prime Plumbing is deeply committed to being an active and supportive community member. We collaborate closely with local high schools, offering paid internships and apprenticeships to students interested in the plumbing trade. We also proudly sponsor a Little League baseball team, promoting teamwork, sportsmanship, and the joy of physical activity among young athletes.

Additionally, we extend our support to local animal shelters and food banks, recognizing the significance of caring for our furry friends and ensuring that no one in our community goes hungry.

We actively engage with our local Veterans of Foreign Wars, appreciating and honoring the sacrifices made by our veterans. We organize and execute an event each quarter to raise funds or assist individuals or organizations in need. At Prime Plumbing, community involvement is an integral part of our mission.

Our Promise

At Prime Plumbing, we prioritize the satisfaction of our clients in Baltimore and Arundel County. With a focus on safety and longevity, we offer a five-step promise for each job to ensure the best possible work.

  • Look: We do a thorough inspection to diagnose the problem.
  • Evaluate: We ensure we have all the information we need to fix your problem best.
  • Discuss: We’ll talk to you about the best course of action.
  • Approve: We make sure that you approve of our plan. We won’t do anything without your approval.
  • Complete: We strive to address plumbing issues promptly, aiming to fix them on the same day we identify them; for larger projects, we set realistic expectations for completion and maintain clear communication throughout the process.

Count on Prime Plumbing for all your plumbing needs, including fixtures, water heaters, sewer, and drain services. Contact us at 443-741-1129 or online for reliable and efficient plumbing solutions.

Our Services

Need help with your plumbing? We handle everything you need to keep the water flowing:

  • General Plumbing: Our team can handle everything from routine fixture repairs to entirely new lines for additions and remodels.
  • Sewer and Drain: Dealing with a stubborn clog or suspect you have a ruptured sewer line? We’ll inspect your system and restore it to working order promptly.
  • Water Heaters: Hot water is vital to modern comfort, so don’t let your water heater become a sore point. We handle repair, replacement, installation, and maintenance for traditional and tankless systems.
  • Sump Pump: A reliable sump pump is essential to keep your basement dry and your home protected. Make sure yours meets expectations with our help!
  • Fixture Installation: A new sink, faucet, or toilet can elevate the look and feel of your kitchen or bathroom.

Save Time, Call Prime!

WHAT TO EXPECT

The Difference With Prime

About Us

Locally owned & OPERATED; Founded IN 2012

We take the worry out of things with upfront pricing

OPTIONS TO HELP YOU finance any service needed

Licensed Technicians who treat your home with care

Our maintenance plans make you the priority

Discount pricing for active and retired militaRy personnel

Locally owned & OPERATED; Founded IN 2012

We take the worry out of things with upfront pricing

OPTIONS TO HELP YOU finance any service needed

Licensed Technicians who treat your home with care

Our maintenance plans make you the priority

Discount pricing for active and retired militaRy personnel

    Get a FREE second opinion on water and sewer service, and septic repair/replacements!

    About Us

    Don’t Just Take Our Word for it

    More Reviews
    Great work! Very nice service; fixed our water heater issue and had us back up and running in no time. The service provided by Ernie and Hayleigh was very professional and courteous.
    fred pletz
    2 days ago
    [UPDATE: RESOLVED] I'm updating this review to reflect that Prime Plumbing has owned up to the situation and made it right. Once my new toilet arrived, they returned and completed the installation at no additional cost to me. The 5-stars are for Ernie and Hailey who handled the final install, and they were a complete 180 from my previous experience. They were awesome, professional, and sociable. You could tell they actually enjoy their work and take pride in it. They got the job done right. While the road to get here was frustrating, I appreciate the company standing by their work and sending the right team to finish the job. [OLD REVIEW] I hired Prime Plumbing to fix a toilet leak, and after 4 visits and hundreds of dollars, I had to do their work for them. Here is the timeline of negligence: March 27, 2025 (Invoice #90891): I paid an $89 trip fee to have a technician come out. He did a visual glance without even lifting the toilet and told me "nothing was wrong." The leak continued. Nov 1, 2025 (Invoice #97073): I paid $634.56 for a "Toilet Pull and Reset" (Service Code TUR-110). The invoice states they would "prepare the mounting system." They claimed the issue was a decayed wax seal (after initially guessing "condensation"). They did not inspect the toilet for cracks, but they didn't miss the opportunity to try and upsell me a new water heater. The leak continued. Nov 24, 2025 (Return Call): When they came back, the technician tried to blame "condensation" again and claimed "these electric toilets aren't reliable", again making excuses. He replaced the wax seal again without inspecting the toilet. Nov 30, 2025: The leak returned. Before booking them again, I spent 1.5 hours doing what they should've done. I replicated the leak and reached behind the toilet to feel the failure point. I felt the wax ring and—crucially—I felt plastic obstructing the seal. Dec 1, 2025 (Invoice #97936 Return Call): The tech arrived, and I told him what I found. He told me, "That's impossible... Show me how you did it. Show me this magic." I had to literally get on the floor and prove it to him. I ABSOLUTELY should not have had to do his job for him. He then complained about how he "can't keep coming out here" and is "losing money." Completely unprofessional. He finally pulls the toilet up, actually inspects it, and finds a crack. He sounded gleeful showing it to me, acting like this vindicated his misdiagnosis. He then told me I need to pay a third time to have a new toilet installed. THE REALITY: Did he inspect it the first time? If he did and saw no crack, then he caused the crack by mishandling the toilet. Did he not inspect it? Then the crack was there the whole time, and due to his incompetence, he misdiagnosed the issue for months while taking my money. I paid premium pricing for a professional diagnosis and fix. Instead, I got laziness in March, incompetence in November, disrespect in December, and an issue that wasn't fixed. Now they want more money to fix the issue they likely caused. Avoid this company unless you want to do the plumbing yourself after paying the bill. When my new toilet arrives, I will be reaching out to them to complete the install of the toilet at no additional cost to myself (I am not asking for a refund on the cost of a toilet, just want them to install it properly.) Otherwise, this is definitely going to be a complaint to the MHIC.
    Justin Jones
    2 days ago
    Ernie and Hailey are absolute legends! I cannot say enough good things about Ernie and Hailey! I hired them to install a new toilet, and they turned what is usually a mundane maintenance appointment into a genuinely great experience. From the moment they arrived, the service was top-tier. They were incredibly professional and got the installation done flawlessly, but what really stood out was their attitude. They were sociable, friendly, and you could tell they actually have fun on the job. They have a great dynamic and brought such positive energy into my home while working. It is rare to find a team that combines expert workmanship with such a great "vibe." If you need plumbing work done and want it done right by good people, ask for Ernie and Hailey. 10/10 would recommend!
    Oanh Jones
    2 days ago
    Paul was awesome fixed my issue right away! Prime plumbing came out the same day !
    Sasha spalding
    3 days ago
    Very professional and courteous Friendly would recommend this company
    kathryn matthews
    3 days ago

    Why Choose Prime Plumbing?

    Professional Services at an Affordable Price

    • Transparent Pricing
    • No Additional Charges for Overtime
    • Flexible Financing Solutions
    • Thorough Employee Background Checks
    • Complimentary Second Opinions
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