About Prime Plumbing
Professional Service at an Affordable PricePrime Plumbing is a trusted plumbing company serving Baltimore and Arundel County with a solid commitment to delivering top-notch service. With a customer-first approach, Prime Plumbing ensures that every client receives the highest care and attention. We offer a comprehensive range of plumbing services, including sewer and drain solutions, water heater installations and repairs, and fixture installations. Our team of skilled technicians, equipped with expertise and knowledge, can efficiently and effectively handle any plumbing issue, whether it’s a minor repair or a major plumbing project. Prime Plumbing takes pride in our premium service philosophy, prioritizing customer satisfaction and providing reliable solutions to ensure long-lasting results. With our dedication to excellence, Prime Plumbing has established a reputation for delivering exceptional service and exceeding customer expectations. Call (443) 741-1129 or contact us online to schedule plumbing services in Baltimore County.
Why Choose Prime?
- Free estimates on replacement quotes: Prime Plumbing offers free estimates to understand the cost of any plumbing replacement project.
- Upfront pricing: With Prime Plumbing, you can expect transparent and upfront pricing for all their services. They believe in providing customers with a clear understanding of the costs involved without any surprises.
- Financing options: Prime Plumbing understands that unexpected plumbing expenses can strain your budget. That’s why they offer financing options to make getting the plumbing services you need more convenient and affordable.
- Background-checked plumbers: Your peace of mind is a top priority for Prime Plumbing. They ensure that all their plumbers undergo thorough background checks, giving you the confidence that you’re working with trustworthy and reliable professionals.
- Exceptional customer service: Prime Plumbing is committed to providing exceptional customer service. Their team goes above and beyond to ensure your satisfaction, offering prompt responses, clear communication, and professional assistance throughout your plumbing project.
Our Community InvolvementPrime Plumbing is deeply committed to being an active and supportive community member. We collaborate closely with local high schools, offering paid internships and apprenticeships to students interested in the plumbing trade. We also proudly sponsor a Little League baseball team, promoting teamwork, sportsmanship, and the joy of physical activity among young athletes. Additionally, we extend our support to local animal shelters and food banks, recognizing the significance of caring for our furry friends and ensuring that no one in our community goes hungry. We actively engage with our local Veterans of Foreign Wars, appreciating and honoring the sacrifices made by our veterans. We organize and execute an event each quarter to raise funds or assist individuals or organizations in need. At Prime Plumbing, community involvement is an integral part of our mission.
Our PromiseAt Prime Plumbing, we prioritize the satisfaction of our clients in Baltimore and Arundel County. With a focus on safety and longevity, we offer a five-step promise for each job to ensure the best possible work.
- Look: We do a thorough inspection to diagnose the problem.
- Evaluate: We ensure we have all the information we need to fix your problem best.
- Discuss: We’ll talk to you about the best course of action.
- Approve: We make sure that you approve of our plan. We won’t do anything without your approval.
- Complete: We strive to address plumbing issues promptly, aiming to fix them on the same day we identify them; for larger projects, we set realistic expectations for completion and maintain clear communication throughout the process.
Our ServicesNeed help with your plumbing? We handle everything you need to keep the water flowing:
- General Plumbing: Our team can handle everything from routine fixture repairs to entirely new lines for additions and remodels.
- Sewer and Drain: Dealing with a stubborn clog or suspect you have a ruptured sewer line? We’ll inspect your system and restore it to working order promptly.
- Water Heaters: Hot water is vital to modern comfort, so don’t let your water heater become a sore point. We handle repair, replacement, installation, and maintenance for traditional and tankless systems.
- Sump Pump: A reliable sump pump is essential to keep your basement dry and your home protected. Make sure yours meets expectations with our help!
- Fixture Installation: A new sink, faucet, or toilet can elevate the look and feel of your kitchen or bathroom.
WHAT TO EXPECT
the Difference WithPRIME About us
Locally owned &
who treat your home
We take the worry out
of things with upfront
plans make you the
OPTIONS TO HELP YOU
finance any service
Discount pricing for
active and retired
water and sewer service, and
Don’t Just Take
Our Word for it
Staying local made sure that I was taken care of once again. Called on a Thursday and they had someone out by 8am on Friday. Al did a phenomenal job! I explained the issues, he gave me 4 different solution options with pricing, answered all my questions, kept everything clean and sanitary, and was so kind. Job was completed the same day and was reasonably priced. As a single female I didn't feel like I was manipulated for extra services or overpriced, I was treated with complete respect. I'll certainly use them again!Amanda M.
The whole process was very easy. From making the appointment online and the confirmation via text message, they sent me a photo of the plumber who was going to come to my house. The day of the appointment the plumber called me to tell me that he was on his way. Upon arrival at the house he was very professional and courteous. He explained everything to me in great detail. I recommend this company 100% and they accept all kinds of payments plus a guarantee on the job for one year.Virna R.
Sam came out for the estimate and recorded everything they were going to do along with taking photos. Job was redoing feed and drain lines under the sink, and installing a new dishwasher and disposal. Called on Monday to schedule once the dishwasher was delivered, and they had us booked for the next day. Al showed up on time for appointment, completed all work quickly, leak checked, ran washer and disposal to verify correct operation, took photos to document, and packed out all the debris. Under $900 parts and labor, including new cutoff valves, new washer feed line, new sink trap, removal and reinstall of disposal and dishwasher, including supplies. Charged exactly what was provided on the job estimate. Highly recommended.Rob N.
I absolutely recommend Prime Plumbing. I called them after seeing positive Google reviews. The office agent got an appointment 3 hours after I called. The technician called me 5-10 minutes before arrival. Will, the technician was super professional and thoughtful about the space. He wore the disposable shoe protectors as to not bring the outdoors inside. He was mindful not to use machinery that would harm my home. He also answered my questions with a friendly and pleasant demeanor. The problem was fixed and I was so happy. 5 stars!Amara B.
A real person answered the phone at 4:30 pm and not a long voicemail. It was easy to schedule an appointment. Information regarding upfront consultation fee was provided during the phone call. Reminder text message was sent one day before the appointment. On the day of the appointment, an additional text message with the picture of the plumber who is coming was sent. Overall a very pleasant experience. Our plumber was knowledgeable and professional. He also made sure to put on booties which I really appreciatedPhillipines C.
Why Choose Prime Plumbing?
Professional Services at an Affordable Price
- Transparent Pricing
- No Additional Charges for Overtime
- Flexible Financing Solutions
- Thorough Employee Background Checks
- Complimentary Second Opinions