Prime Partner Plan
Save time, call Prime.
At Prime Plumbing, we strive to provide the best possible service for each client. We take your satisfaction seriously. That’s why we offer clear, upfront pricing with no overtime charges. You can also trust our team of background-checked employees with your home’s plumbing. We even offer a free second opinion on services if you feel you’re not getting the best service or value. But don’t just take our word for it; listen to all the five-star reviews from our customers.
Our partner plan provides you with everything needed to prolong the life of your home’s plumbing. We’re here for the people who want to be proactive with their house. The key benefits of our plan include:
- Priority Service: We have a dedicated phone line and email for priority services. You will also have access to our first call appointments from 8 a.m. to 10 a.m. each morning*.
- Transferrable Extended Warranties: Our partner plan warranties* are available on labor and materials, including drain cleaning! Warranty length depends on the service provided.
- Annual Plumbing Maintenance: During your yearly checkup*, we’ll visually inspect all of your house’s plumbing. The checkup includes fixtures, piping, and valves. The other benefits included with annual maintenance are:
- Tagging all accessible valves for identification and future use
- Dye testing all toilets for leaks
- Cleaning and testing sump pump
- Replacing batteries for most water alarms (not including backup sump)
- Flushing water heaters
- Replacing washing machine hoses
- Performing camera inspection of main sewer lines upon request (only through an accessible cleanout)
- Quarterly Newsletter and Contests: Our newsletter and events provide you with access to helpful information, like seasonal tips and special promotions.
Why Choose Prime?
Our goal is to save you time and money while providing top-rated work and customer service. We regularly offer coupons and discounts to help you save even more money! Our friendly, experienced team is here to help with all your plumbing needs, from water heaters to sewer lines. Trust the team that has served the Baltimore area for over 10 years.
*Limited appointments daily. Priority service is available to members on a first-call, first-served basis.
*Extended warranty becomes invalid if PPP is canceled during the warranty term. New homeowners are entitled to three free months of PPP before renewal.
*Annual checkups are scheduled and performed during regular business hours, 8 a.m. to 4 p.m., Monday through Friday only. Visual plumbing inspection is not intended for real estate transactions and does not constitute a guarantee against plumbing failures. Services included require functioning valves to be performed.
WHAT TO EXPECT
the Difference WithPRIME About us
Locally owned &
who treat your home
We take the worry out
of things with upfront
plans make you the
OPTIONS TO HELP YOU
finance any service
Discount pricing for
active and retired
water and sewer service, and
Don’t Just Take
Our Word for it
Staying local made sure that I was taken care of once again. Called on a Thursday and they had someone out by 8am on Friday. Al did a phenomenal job! I explained the issues, he gave me 4 different solution options with pricing, answered all my questions, kept everything clean and sanitary, and was so kind. Job was completed the same day and was reasonably priced. As a single female I didn't feel like I was manipulated for extra services or overpriced, I was treated with complete respect. I'll certainly use them again!Amanda M.
The whole process was very easy. From making the appointment online and the confirmation via text message, they sent me a photo of the plumber who was going to come to my house. The day of the appointment the plumber called me to tell me that he was on his way. Upon arrival at the house he was very professional and courteous. He explained everything to me in great detail. I recommend this company 100% and they accept all kinds of payments plus a guarantee on the job for one year.Virna R.
Sam came out for the estimate and recorded everything they were going to do along with taking photos. Job was redoing feed and drain lines under the sink, and installing a new dishwasher and disposal. Called on Monday to schedule once the dishwasher was delivered, and they had us booked for the next day. Al showed up on time for appointment, completed all work quickly, leak checked, ran washer and disposal to verify correct operation, took photos to document, and packed out all the debris. Under $900 parts and labor, including new cutoff valves, new washer feed line, new sink trap, removal and reinstall of disposal and dishwasher, including supplies. Charged exactly what was provided on the job estimate. Highly recommended.Rob N.
I absolutely recommend Prime Plumbing. I called them after seeing positive Google reviews. The office agent got an appointment 3 hours after I called. The technician called me 5-10 minutes before arrival. Will, the technician was super professional and thoughtful about the space. He wore the disposable shoe protectors as to not bring the outdoors inside. He was mindful not to use machinery that would harm my home. He also answered my questions with a friendly and pleasant demeanor. The problem was fixed and I was so happy. 5 stars!Amara B.
A real person answered the phone at 4:30 pm and not a long voicemail. It was easy to schedule an appointment. Information regarding upfront consultation fee was provided during the phone call. Reminder text message was sent one day before the appointment. On the day of the appointment, an additional text message with the picture of the plumber who is coming was sent. Overall a very pleasant experience. Our plumber was knowledgeable and professional. He also made sure to put on booties which I really appreciatedPhillipines C.
Why Choose Prime Plumbing?
Professional Services at an Affordable Price
- Transparent Pricing
- No Additional Charges for Overtime
- Flexible Financing Solutions
- Thorough Employee Background Checks
- Complimentary Second Opinions