Service 7 Days a Week

Proudly Serving Central Maryland
Our Reviews Baltimore County, MD
Hear What Others are SayingGreat experience with Prime Plumbing from start to finish. Scheduling was quick and easy—thank you, Sarah! Jason arrived at my door within about an hour, quickly diagnosed the clogged toilet, and clearly explained what needed to be done along with the pricing before starting any work. The pricing was very reasonable, and the problem was completely resolved. Fast, professional, transparent service. I would definitely use them again!
Mario Dierre
1 day ago
I needed to replace my hot water tank. I called Prime, and from beginning to end was a great experience. Great customer service from all the technicians, Shila and Amy! Provided me and estimate, installed water tank, job well done.
Raymond Tarpley
1 day ago
Thanks Kevin, Rob and Chandell were amazing. Very communicative staff and office.
Ashley Robison St. Clair
2 days ago
I had a kitchen sink line blockage so I reached out to Prime today. They sent Jason. What a talented and knowledgeable plumber. He was able to inspect and address it same day. After skillfully dealing with that issue he also took the time to answer questions while inspecting other areas that included: sump pump, water heater pressure, washer water lines, and main water line shut off. Hats off to Prime for hiring Jason! So rare these days to get not just good service, but excellent and quality service, but today my family and I appreciate what we received from this personable plumber. Thank you Jason!
Travis
2 days ago
Team Ron and Dom fixed our home's hose cutoff valves, outside spigot, toilet water shutoff and toilet, installed a new well water softening system, and fitration for the water coming into the house from the well. Additionally, Ron provided very clear explanations of the care, feeding, and operation of all things well water conditioning to us so we can keep things maintained. Our water is AWESOME now - it was very hard prior. Ron and Dom were very courteous, knowledgable, and professional. Last, each time we spoke with the staff from Prime Plumbing, they were very courteous and very helpful. EXCELLENT EXPERIENCE!!!!
Tele Caster
3 days ago
Big shout out to Ibrahim at Prime who replaced my hot water heater. It was a difficult job with not much room to work but he got it done all alone and was very professional. Very satisfied with his work from start to finish
Art Land
3 days ago
Great work by Hayleigh and Ernie! They were very professional! They replaced our bathroom sink drain. Explained what they’d done and did a great job cleaning up after.
Dan Rolandelli
4 days ago
I was very nervous, but Corban but my mind to rest exposing what the problem was and how he could fix it, he kept me informed every step of the way! He is very friendly and has the patience of a saint! Corban has an excellent work ethic, something one doesn’t see anymore! Thanks Corban!!
SassyJ
5 days ago
Darius was very friendly, fast and thorough. Next day service as well. I will be using them again and referring them to others.
chihuahuacamper
5 days ago
I had a kitchen sink line blockage so I reached out to Prime today. They sent Jason. What a talented and knowledgeable plumber. He was able to inspect and address it same day. After skillfully dealing with that issue he also took the time to answer questions while inspecting other areas that included: sump pump, water heater pressure, washer water lines, and main water line shut off. Hats off to Prime for hiring Jason! So rare these days to get not just good service, but excellent and quality service, but today my family and I appreciate what we received from this personable plumber. Thank you Jason!
Travis
6 days ago
Showed up on time and did a great job fast. I would highly recommend. They are now my go to for all my plumbing needs.
Jennifer Miller
6 days ago
Fast reliable and affordable service! Thank you, Prime Plumbing
Jamie Manriquez
6 days ago
Very professional, honest, A1 service. I would definitely recommend them for plumbing work.
Jacob Moss
6 days ago
We had very good service from Corbsn. Corbin was very professional. Give him a raise. And if we need a plunver we will call again and ask for Corban.
Richard Mattox
6 days ago
My customer service experience with Prime Plumbing was amazing. The staff arrived on time explained what they were going to do. Did very clean work . Thank you Daruis and Vic definitely 5 star service.
Ericka Boyd
7 days ago
Corban was on time and professional from start to finish. Solved several issues with courtesy and expertise.
David Armour
1 week ago
Corban was professional and efficient. Very kind man. Truly professional job. Thank you
Linda FrischArmour
1 week ago
Service techs were very professional, courteous and explained everything in detail…needed repairs/costs, etc. Highly recommend!!
Clyde Shaffer
1 week ago
Prime plumbing has come out to my house for service several times and has always done the job perfectly and professionally. They installed all of the toilets in our house when we first moved in there, and we have never had an issue with them at all.
They also replaced some of the pipes in our basement not too long ago.
I can safely say that whenever I have an issue with my plumbing, prime plumbing is the first company that comes to my mind to call to fix the issue.
They also replaced some of the pipes in our basement not too long ago.
I can safely say that whenever I have an issue with my plumbing, prime plumbing is the first company that comes to my mind to call to fix the issue.
patrick martin
1 week ago
Ernie was absolutely fantastic. Really personable and did a great job for our backflow testing. Went above and beyond to answer all my questions. Would definitely use again and recommend to others needing a plumber.
Brandon Clemens
1 week ago
Extremely helpful and got the work done in a short time, considering how much needed to be done. We needed the underground pipe fixed before the water bill could get any higher, and Prime delivered. They cleaned up super nicely when they filled the hole back in as well 🙂 you can't even tell it was dug up.
alex barnes
1 week ago
I had a great experience with Prime Plumbing. The technician, Ibrahim, was very knowledgeable and did an excellent job explaining the issue in a way that was easy for me to understand. Their pricing was also very reasonable. I would definitely use Prime Plumbing again and highly recommend them to anyone looking for reliable and professional plumbing services.
O a
1 week ago
Mr.Anderson displayed supreme support in replacement of my sump pump. He explained in detail and easy interpretation of his work progress and future troubleshooting of other plumbing appliances. I highly endorse his services to future customers.
Larone Dyson
1 week ago
Corban is a curtious and knowledgeable technician. He answered all my questions and explained what he was doing along the way. He's a pleasant guy who would present well in your commercials.
William Dozier
2 weeks ago
Thank you Corvan from Prime Plumbing! You solved the mystery of our clogged drain. Another company came out and couldn’t solve the problem but thanks to your experience you got it done.
Kim Dozier
2 weeks ago
Mr. Eric did a fantastic job fixing our shower. He came in time. He's both professional and polite at the same time.
Ayi N. Henley
2 weeks ago
Corban is a great example of how to work with the customer. He was very thorough and explained all of my plumbing issues. He explained in away that we could understand. He is a dedicated professional and made sure the job was completed. Thank you for sending Corban to us. I would recommend Prime to my neighbors.
Michael Turner
2 weeks ago
Rob and Hayleigh did a great job installing the sump pump
Susan
2 weeks ago
very happy with the work that was done. very professional 😁
Roxanne DiMattei
2 weeks ago
Abrheem is very professional, on time patient,knowledgeable about his job.
Thank you, he deserves more than a 5 stars.
Thank you again.
Thank you, he deserves more than a 5 stars.
Thank you again.
C Love
2 weeks ago
very happy with the work that was done. very professional 😁
Roxanne DiMattei
2 weeks ago
I highly recommend Corbin from Prime Plumbing! He installed a new toilet at my property today, and the entire experience was outstanding from start to finish. Corbin arrived on time, was courteous, professional, and clearly knowledgeable about his work.
He completed the installation efficiently while paying close attention to every detail. He made sure everything was properly installed, tested, and functioning perfectly before leaving. He also took the time to answer my questions and left the work area spotless.
It's refreshing to work with someone who takes pride in delivering quality workmanship and excellent customer service. If you're looking for a dependable, skilled plumber, Corbin is the person to call. Thank you, Corbin, for a job well done!
He completed the installation efficiently while paying close attention to every detail. He made sure everything was properly installed, tested, and functioning perfectly before leaving. He also took the time to answer my questions and left the work area spotless.
It's refreshing to work with someone who takes pride in delivering quality workmanship and excellent customer service. If you're looking for a dependable, skilled plumber, Corbin is the person to call. Thank you, Corbin, for a job well done!
Kenneth Davis
2 weeks ago
Great job installing a new hot water heater! Very knowledgeable and quality work!
Margaret Gammon
2 weeks ago
Corban did a great job. Issue was resolved quickly.
Jay Ranaweera
3 weeks ago
Corbin was very courteous and explained what he was going to do to fix the issue. He did a great job and the pipe is not leaking anymore
James Lawrence
3 weeks ago
Excellent customer service. Knowledgeable about product. Very clear and positive attitude.
josephine carr
3 weeks ago
The two gentlemen were nice, polite and took the time to explain what they were doing and how to get the best life out of my new products. They were great!
Williams Family
3 weeks ago
Paul was incredibly professional!
Cheryl Gast
3 weeks ago
Corbin was very courteous and explained what he was going to do to fix the issue. He did a great job and the pipe is not leaking anymore
James Lawrence
3 weeks ago
The technicians were prompt and thorough with my septic installation. I appreciated the continued communication between me and Tim Profili and his explanation of the services provided.
Love Lamor
3 weeks ago
From start to finish my experience with Prime Plumbing was incredibly positive. Fair price, solid work, and friendly staff!
Tony Stewart
3 weeks ago
I put in a request for service for multiple items on the weekend, they had someone to me by 9am Monday! I had multiple small replacements needed around the house, and a couple trickier requests. Everything was done professionally, politely, and I was kept informed and able to make decisions through out the process.
I’ve always had a great experience with Prime whether it was replacing my entire sewer line or just aging valves around the house! Can’t recommend them enough!
I’ve always had a great experience with Prime whether it was replacing my entire sewer line or just aging valves around the house! Can’t recommend them enough!
Paul Newell
3 weeks ago
My oil heated water tank finally gave out. What a pleasure it was to discuss my needs, pricing and options with Ron. He patiently explained everything, worked with me for an estimate and went above and beyond what I experienced with other technicians giving me quotes. He and Hayleigh came the next day and did an install, removed all old tanks and parts and cleaned up. I would wholeheartedly recommend Prime Plumbing.
Linda F
3 weeks ago
Prime Plumbing responded to my Google inquiry within minutes and within 2hrs Jason arrived same day. Jason was excellent in answering my questions and explaining what happened and how he would correct it.
I wasn’t happy with the price per se but I was very happy with the prompt response, customer service, care for my home and the attention to detail to unclog my pipe!
I wasn’t happy with the price per se but I was very happy with the prompt response, customer service, care for my home and the attention to detail to unclog my pipe!
L S
4 weeks ago
Corban, the plumber knew what was wrong with the faucet and able to replace the worn out cartridge. You certainly can tell he is concerned about his customers and makes sure the job is done correctly. Corban represents Prime Plumbing very well:
Allan Samonisky
1 month ago
Rob from Prime Plumbing was great. He showed up during a heat wave and poor air quality day in Baltimore and had to work in our outdoor basement. He was kind and informative the entire way through. He fixed the leak in our shower quickly and had the water turned back on in a couple hours. He wore boot covers in our home as well without being asked to not track dirt in which was very much appreciated.
Nina
1 month ago
Ibrahim (hopefully I spelled that correctly) went well above and beyond for me. He even fixed my dishwasher drain which I didn't even know was an issue.
Richard Worley
1 month ago
Ron Green came to service or leaky toilet. He was excellent. I recommend Prime for all your plumbing needs!
b cralle
1 month ago
Ron and Erik were rock stars. They went through and evaluated what the situation was, got me to a solution my household needed, and were great to be around. Highly recommend.
David Bobrosky
1 month ago
Showed up on time and did a great job fast. I would highly recommend. They are now my go to for all my plumbing needs.
Jennifer Miller
1 month ago
Very kind & professional. Patiently answered all my questions. Service scheduled quickly. If plumbing needed in future, will use again. Warranty included.
Linda
1 month ago
Showed up on time and did a great job fast. I would highly recommend. They are now my go to for all my plumbing needs.
Jennifer Miller
1 month ago
7/2026 update - I just had Paul and Hayleigh over to work on my tankless hot water heater and they were wonderful! They were polite, professional, friendly, did the required work to deal with my problem, and cleaned up nicely. I will not hesitate to use Prime Plumbing again!
Ernie was just here to do Backflow Testing. He was very professional and friendly. I've used Prime Plumbing a couple of times before and will continue to do so.
Ernie was just here to do Backflow Testing. He was very professional and friendly. I've used Prime Plumbing a couple of times before and will continue to do so.
Jennifer L
1 month ago
Tom and his team are top notch. Friendly and professional.
Chris Saffer
1 month ago
Needed to get an annual backflow system check, Ernie came out and showcased that it was failing totally, then he carefully explained that replacement was the best practice due to the manner it was failing. So he said he could get me done today went out, grabbed parts came back with Madison and the two of them completed it quickly and well. Very happy with the job.
Michael Schaefer
1 month ago
Great and quick service
Avi Nehemia
1 month ago
Rob R excellent job on repairing the tub overflow every thing put back up mess clean up I like his job keep up with the work
Dee Chambers
1 month ago
Theres not much that needs to be said. They showed up right on time, did a beautiful job and cleaned up the yard when they got done. There was an issue with a damaged wire for my lamppost but after speaking with Tim, his team took care of things.
Paul Mazurek
1 month ago
I needed to get a pipe to the septic tank snaked out and they did it right. Jason is professional and knowledgeable. They need help with the automated texts and to more specific with scheduling (they gave me a one day window of time) but the quality of work makes up for that.
William
1 month ago
My family & I needed a hot water heater installed & we found Prime Plumbing online. Kevin did our estimate, then Haley & Paul completed the install the same day I signed the contract. They were all professional, knowledgeable, & did an amazing job! No more freezing shower so we're happy. I highly recommend!
A
1 month ago
Jason was right on time and very professional. He quickly identified the problem and had the equipment to take care of it. He also was able to address an additional concern and had the parts to fix the toilet as well as the clogged drain. Highly recommend
Canine Cove
1 month ago
I experienced water leaking in the concrete slab of my home for the second time. The first occurrence, I called my regular plumber and he broke up my floor tile, broke up the concrete, repaired the leak. I had to pay extra to restore the vanity and tile.
This second leak was in a different area. I didn't want to go through breaking up my floors again. I looked on YouTube about repairing water pipes leaking. That's where I learned about repiping the whole house to prevent leaks.
I chose Prime Plumbing because of their Google ratings. I also chose Prime because they offered the Brita 3 Stage Whole House Water Filtration.
Their plumbers were polite, professional, and friendly. They completed my job in 3 days. I am very happy with the results. I would recommend this company to my clients, friends, and family.
This second leak was in a different area. I didn't want to go through breaking up my floors again. I looked on YouTube about repairing water pipes leaking. That's where I learned about repiping the whole house to prevent leaks.
I chose Prime Plumbing because of their Google ratings. I also chose Prime because they offered the Brita 3 Stage Whole House Water Filtration.
Their plumbers were polite, professional, and friendly. They completed my job in 3 days. I am very happy with the results. I would recommend this company to my clients, friends, and family.
Ausar Sheps
1 month ago
Great job , Ernie, Kayleigh were fantastic and completely thorough and professional
Norma Terry
2 months ago
Rob the Prime Plumbing employee was very knowledgeable and professional in fixing our water problem that has lasted for 6 days I look forward to using Prime Plumbing again in the future!
Daniel Smith
2 months ago
Ron and Hayleigh were phenomenal! Extremely professional, quick to fix, honest about options, and the price was fantastic and competitive. Can’t say enough how pleased I am with their visit which consistently of a leak identification and remediation, sump pump replacement and installation, sink plumbing replacement, and clean out valve repair. Thank you for the excellent service.
tim davis
2 months ago
Ron was great & restored my water after a nasty hailstorm gave my well jet pump system a fit. Will use Prime forever.
6/29/26 Ron and Eric came out to do a home inspection punch list and were knowledgable , efficient and highly proffessional in repairing a leak over the water heater we needed repaired to sell the home. Looks beautiful and is ready for sale!
6/29/26 Ron and Eric came out to do a home inspection punch list and were knowledgable , efficient and highly proffessional in repairing a leak over the water heater we needed repaired to sell the home. Looks beautiful and is ready for sale!
Rachel Green
2 months ago
Rob and Dominic were very kind and professional. The work was just done today so we will see how it stands the test of time overall very satisfied.
Monique Martinez
2 months ago
Rob came by and did a fantastic job. Easy to work with and fixed our problem!
Noah Allen
2 months ago
Super friendly and polite.
Even showed care for my animals!!
Even showed care for my animals!!
MissBowers
2 months ago
Corban was very professional and friendly. He did the job as described and was prompt.
Branden Paugh
2 months ago
I calls prime plumbing for all my plumbing needs.All of the service I had was do well, I had Ron and Ryan both for a water pump issue, and they were friendly, knowledgeable and great customer service.Thank you, prime plumbing, .I will be using you again.
Mitch Knight
2 months ago
Rob and Eric installed my sink & toilet!
Michael Naghdi
2 months ago
I called PP for a leak I had in my bathroom. They sent the nicest person they had I think Corban. He was very knowledgeable in the situation that I had . He cleaned the area after he finished working. He explained everything to me where I could understand. I was very pleased with the work he done. He even listened to my request which he did follow. Thank you for sending Corban to take care of my situation.
Tracey Morant
2 months ago
Corban was fantastic, explained all the services provided and went over everything step by step. Fast and very friendly service. We will definitely be calling back for any of our additional plumbing needed
Elizabeth Callahan
2 months ago
...Ernie & Ryan were *EXCEPTIONAL*...! ...*TOP TIER* customer service, *PHENOMENAL* skills & expertise as plumbers, *CLEAN UP* was *ABOVE* *EXPECTATION* for *ANY* plumbing company - *HEARTILY* *RECOMMEND* as a company but *ESPECIALLY* Ernie & Ryan...! ...*14* out of *10* rating...!
2013jmt1970
2 months ago
Rob Richter and Dominque Freeman did an excellent job repairing my mistakes. Will call them again for sure.
Ian Miller
2 months ago
Ibrahim was stellar and did a great job.
Addy Rutkoske
2 months ago
Great service. Came out to look at the issue the same day. I would definitely recommend to anyone. Very reasonable and knowledgeable.
Laurie Myers
2 months ago
Excellent work. Thorough and professional. Highly recommended.
Bruce Grant
2 months ago
Tim was very knowledgeable, respectful and helpful in giving a second opinion on my sewage issue. Zach & Austin were great with customer service and replacing the entire sewage line despite the obstacles of my property. Competitive pricing to the big wigs in the area with more quality and courteous work. Will choose them again and again for all my properties in this area.
N Klink
2 months ago
Rob and Hayleigh did a great job!
Capri Miller
2 months ago
My toilet has been giving me problems for a while Corban came a fix all my problems with an amazing service.
Corey Agnew
2 months ago
Corban was very helpful. He explained step by step as he dud the with. Made sure I understood and gave me the option to ask questions as needed. Recommended other preventive intense options. Thank you for everything.
A satisfied Customer
Michelle A
Michelle Agnew
2 months ago
This was the first time I have used Prime Plumbing. I was very happy with the quality and professionalism that was offered. Ibraham was courteous and explained everything for me. I will use this company again.
Cheryl Keating
2 months ago
We have used Prime Plumbing a few times and have always been happy with their work. For this one, we had Rob install a new hot water heater and do an inspection of the plumbing throughout the house. He did a great job at both and provided useful information about our system.
Katie Scalfari
2 months ago
Prime plumbing did a great job. On time, courteous plumbers. Will definitely use them again.
2026. They were my go to choice again . Paul my technician was knowledgeable and willing to do the best job possible! I appreciate his patience and abilities.
Peggy Stone
2 months ago
Rob did a fantastic job!
Debby W.
2 months ago
Ron and Hayleigh did an outstanding job with a sump pump repair and other miscellaneous job. Very knowledgeable and friendly team.
Brian
2 months ago
corban did a really good job on my kitchen drain, he knows exactly what he is doing, great job Corban thank you
ed d
2 months ago
Prime plumbing did a great job. On time, courteous plumbers. Will definitely use them again.
2026. They were my go to choice again . Paul my technician was knowledgeable and willing to do the best job possible! I appreciate his patience and abilities.
Peggy Stone
2 months ago
I had an outstanding experience with Prime Plumbing. When my kitchen sink got clogged with grease, they responded promptly and sent their skilled technician, Will, without delay. From the moment he arrived, Will exuded professionalism and helpfulness, making the entire service call a breeze.
I was particularly impressed with the extra steps Will took to ensure the cleanliness of my home. He thoughtfully wore boot covers to protect my floors, and he even laid down a blanket in his work area, leaving no room for mess or inconvenience.
Throughout the repair process, Will took the time to explain every step to me in detail. His clear and patient explanations not only gave me insight into the work being done but also instilled confidence in the expertise of Prime Plumbing.
As a cherry on top, Will provided me with valuable tips to prevent future sink clogs. His willingness to share preventive measures showcases Prime Plumbing's commitment to their customers' long-term satisfaction.
I cannot recommend Prime Plumbing enough for their prompt response, the exceptional service provided by their technician, Will, and their dedication to maintaining a clean, transparent, and informative experience. They have earned my trust, and I will undoubtedly turn to them for any future plumbing needs. A truly reliable and customer-oriented company!
Updated Review 6/10/26 for additional work.
I originally called Prime Plumbing because I was experiencing low water pressure at my home. They came out promptly, diagnosed the issue, and got everything working properly again. During the visit, they also took the time to evaluate my water treatment setup and provided several options and quotes for improvements without any pressure or sales tactics.
After reviewing the options, I decided to move forward with a new water softener, salt tank, UV filtration system, and pressure switch installation. Ron and Hayleigh handled the entire project, and I couldn’t be more impressed with their professionalism and workmanship.
They were knowledgeable, courteous, and took the time to explain everything they were doing. The installation looks incredibly clean, organized, and professionally done. It’s obvious they take pride in their work and care about doing the job right. They arrived on time, worked efficiently, and left the area spotless when they were finished.
CJ Melton
2 months ago
Corban gave great customer service. Would recommend this company!
Steve Sheppard
2 months ago
Rob and Darrell were fantastic!! Very knowledgeable and kind.
Ronda Roye
2 months ago
Corban came out today for a toilet repair and did an outstanding job. He was professional, knowledgeable, and took the time to explain everything clearly throughout the process. We also discussed some of the additional services that Prime offers to help keep my plumbing system in great shape. I truly appreciate the excellent service and attention to detail. Thank you so much! I would highly recommend Corban and the Prime team to anyone in need of plumbing services.
T A
2 months ago
Rob was on time, assessed the problem while I'm watching and asking questions. He was very helpful, patient and knowledgeable. I went for the replacement rather than a fix. He quoted me a price and helped me with a discount I could apply. From the ease of scheduling and the constant update to the actual work done, I would use them again.
May Seto
2 months ago
Showed up on time did an excellent job for a really great price
Rachael S
2 months ago
Very detailed and Friendly
Keta B
2 months ago
Terrific service and terrific tech. Very helpful and definitely an asset to your company. Thank you Karen lang and Mildred Herr.
Brian Mcabee
2 months ago
Rob and Hailey were great and I appreciate the work they performed and always appreciate Prime Pluo
paris gray
3 months ago
Corban was very helpful, professional, and nice. He answered all of my questions and overall he did an amazing job replacing my kitchen sink disposal, valve, and draining the water heater.
Pamela Gotevbe
3 months ago
Very helpful, kind. Was able to fix my issue with drain
Rob Nielsen
3 months ago
Corbin was great commentator
David Starrett
3 months ago
Prime Plumbing provided excellent service from start to finish. They returned my call promptly, answered all of my questions clearly, and scheduled an appointment within two days. Their team arrived on time, completed the work exactly as promised, and made sure everything was cleaned up before they left. I am very pleased and fully satisfied with their professionalism and quality of work.
Willette Parrish
3 months ago
Corban was great! Very knowledgeable and worked fast.
GERARD RICHARDS
3 months ago
Tim from Prime Plumbing was a pleasure to work with and everything was very smooth from initial conversation, appointment setting, showing up on time and especially the professionalism and expertise in the septic system inspection. Their rates were very reasonable and payment process was very smooth with no surprise extra charges applied. Thanks Tim and Prime Plumbing. I will definitely give you my business if something comes up.
Hema C
3 months ago
Rob did a great 👍 job. You were very helpful. Thanks 👍 so much.
Toi Horn
3 months ago
Ernie and Hailey were very professional and did great work! They were able to fully remove and replace all the leaky pipes in my house within 2 days.
Corey Aurand
3 months ago
First a bit pricey however the Technician Jason was amazing. The job seemed a bit dicey but he knew Exactly what the issue was and tackled it. Truly a professional young guy. Thank you
Laura Schaech
3 months ago
When making purchasing decisions I look for 3 primary things, QUALITY, SERVICE, and VALUE. Prime Plumbing recently performed emergency plumbing services at our home. I rarely if ever use valuable seconds to write a business review, but this company gets a 10 of 10 in all three categories! The technician was super courteous and professional. And his expertise was evident. Though we needed a lot of work, when all was said and done, I have to be reasonable and honestly say the price was fair market. Yes, I’d not only use them again, they would be my 1st call.
Jay Floyd
3 months ago
Excellent work again by Corban fixing the leaks in my whirlpool tub.
J Brennan
3 months ago
Brian and Hayleihh were consummate professionals. Nothing is ever simple and they dealt with a complex job in a very confined space. Their work exceeded my expectations, and they left the work area cleaner than when they arrived. I highly recommend Prime Plumbing
Glen Colbert
3 months ago
Corban did a great job assessing and fixing the issues.
J Brennan
3 months ago
Prime was quick on the job, and thorough with explaining options and pricing. They made the repairs and got our toilets up and running again in very short time. Will use them again.
Michael
3 months ago
Here are all the good things I appreciated as a customer:
- Arrived within the service window
- Notified me prior to arrival
- Wore little boot covers like a gentleman
- Confirmed parking situation before moving truck
- Was polite, friendly, and professional
- Made additional service offerings like anyone would do, but was not overly pushy about it (this is a big one because we've all had the won't take no for an answer, gotta-ask-them-to-stop people and I never call them back for future work)
- Completed work efficiently, had paperwork ready before calling it done, got everything he needed signed, and let me get back to my day
I'll definitely call them again for future plumbing needs.
Josh Foredyce
3 months ago
Corban was truly amazing. Friendly, professional and fast, while explaining Prime services thoroughly. The cost also exceeded my expectations in a positive way.
Lance Woods
3 months ago
Rob showed up right on time and fixed everything well. We especially appreciated his clear communication because he explained exactly what was wrong, how he was going to fix it, and how much it would cost before doing the work.
Derek King
3 months ago
Ibrahim was fantastic! Diagnosed the issue quickly and within an hour fixed the issue. Thanks!
Tyler Gruzs
3 months ago
Earnie & Hailey were superb! They came on time, were delightful, professional, and delivered mastery craftsmanship. I would call them again. Thank you!
Patrice Brown
3 months ago
Exceptional service. Highly recommended. Very professional. Prime received my call and dispatched a technician the same morning. I was notified when the technician was on his way. My home had chronic septic ejector pump issues that two other plumbing services could not fix. Ibrahim Jalloh arrived, listened to me, understood the problem and solved it within a few hours, working above and beyond basic service. He answered all my questions and and explained how my home's systems were linked while checking them for viability. My system is working more efficiently and quieter than ever. After years of plumbing problems, I finally have peace of mind. Ibrahim was professional, knowledgeable, worked efficiently, and cleaned up as he worked. A+
L Gross
3 months ago
Corbin was great! Helpful and got the job done right. Thanks Prime Plumbing!
Abby West
3 months ago
I just had to write a review about the service we received for a clogged kitchen drain. The young man Jason that came out today was wonderful, he checked out our problem and let us know exactly what was causing it and what it would cost, as well as doing the 5 inspections that you listed in your brochure. He even told us about some of the other services that you all offer. He was very friendly and pleasant. It is safe to say that should we need your services in the future we won't hesitate to contact you. The cost was also very reasonable. Thank you Jason and Prime Plumbing for a job well done and you all have a new customer.😊
Christine Reed
3 months ago
corban did a really good job on my kitchen drain, he knows exactly what he is doing, great job Corban thank you
ed d
3 months ago
Exceptional service and integrity from Tim and the Prime Plumbing team
I can’t say enough good things about Tim and Prime Plumbing. The day before our house went on the market — with three showings already booked — our landscapers accidentally lodged our septic cap deep in the piping. Prime Plumbing got out to us promptly, before the first viewing of the day.
The initial assessment was that they’d need to dig up our yard 10 feet deep. But before going that route, they sent Tim out within two hours to take another look. He worked hard to retrieve the cap and was able to move it enough to get water flowing freely again, though the cap itself couldn’t be pulled out.
Here’s where Tim’s integrity really stood out: instead of pushing us toward the costly dig, he recommended a different company that had a specialized tool for the job. When I called them, Tim stood there with me on speakerphone and explained the situation far more clearly than I could have. That other company came out first thing the next morning and retrieved the cap within minutes — saving us thousands of dollars and very likely saving our home sale from being delayed or derailed.
Tim even gave me his direct contact info to make sure everything got taken care of. This is the kind of customer service and honesty that’s hard to find. Incredibly grateful to Tim and the entire Prime Plumbing team for going so far out of their way to help us. Highly recommend.
Jason Michael
3 months ago
Prompt, friendly, knowledgeable and efficient. Will def use again
Jennifer Ouellette
3 months ago
I think corban did a really good job on my kitchen drain, he knows exactly what he is doing, great job Corban thank you
ed d
3 months ago
Rob and Dominique were so professional and helpful! They were on time and happy to share information about what they were doing and how to take care of our system. I will definitely use Prime Plumbing again because of Rob and Dominique!
Laurie Warnke
3 months ago
Had a terrific experience with Prime Plumbing! Corbin was very polite and took the time to explain all the work he was doing and how he was able to quickly get it resolved. Would highly recommend to anyone with plumbing needs!
Brett Lomicky
3 months ago
Ernie and Dom are the best .......they were in and out today and were very friendly and helpful with all my plumbing needs
Kara Mittrick
3 months ago
The previous plumbing company we used really put a hard sell on their maintenance package, so when we needed our water heater replaced, I decided to check out Prime Plumbing because I liked their billboard with the guy and his son on it. A tech came out to give us an estimate and I really appreciated his honesty and how he laid things out and went through the options with us, explaining how what they would install would be different than what we might get from other plumbers. The plumber who came out to install the heater, Bryan, was friendly and efficient and before we knew it, our leaking unit was replaced, all without being pressured into a subscription service. We'll definitely be calling on Prime again in the future!
Update: we called Prime again to fix a sudden leak in our wall. Corban came out and did a fantastic job. He worked professionally and quickly and before I knew it, the job was done. And no one put the hard sell on us, which is always appreciated in stressful situations.
Justin Bloch
3 months ago
We are very satisfied with the service from Prime Plumbing. Corban did an amazing job! He was quick, efficient, and very professional.
Mary Bloch
3 months ago
Rob came out and went above and beyond for us. I will not hesitate to give you a call if I need anything in the future!
John Sabean
3 months ago
Rob was the technician who addressed our plumbing issues. He was efficient and handled the issues very effectively. The work completed was very well done! It was a very trying experience, but Rob was extremely professional and patient throughout the entire experience. I am very pleased with my total interaction with Ron and Prime Plumbing!
Delcina Anderson
3 months ago
Corban was great and quick service!
Hannah Dowling
3 months ago
Corban was very professional…. We would use him again anytime!!!!
Don Jones
3 months ago
Corban provided professional, quick and friendly service!!
Dana Costello
3 months ago
Corbin performed excellent service! We’re very pleased.
Laura Elliott
3 months ago
Prime was amazing today! Garrett came out same day for a septic clean out, took his time and answered all of my questions thoroughly. Would definitely use them again.
Sara Young
3 months ago
I give a very strong endorsement to this company. I found the experience to be incredibly helpful and knowledgeable. My technician, Paul, was exceptionally great and completed the job quickly and efficiently. I would and will recommend Prime Plumbing to anyone.
Barbara Cromwell
3 months ago
Ernie and Dom were so polite, professional, and knowledgeable. We had multiple repairs performed throughout the house and everything is now in perfect working order. Great job!
Diane Douglass
3 months ago
New water heater same day
Antoine Hughes
3 months ago
Ernie & Hailey were courteous and professional. Arrived on time, completed the work, and answered all our questions. They also made suggestions for future repairs & maintenance issues.
Marie-Therese Lynch
3 months ago
Great service! Very professional and informative. Highly recommended. Respectful and conscientious of home. Removed all waste materials and left the area clean.
Michael C Baumgaertner
3 months ago
Had to use Prime Plumbing for another job in 2 months and couldn't be more happier with the service. They were prompt and will definitely remain my go-to for repairs. Rob was awesome!!
Elisha Mack
3 months ago
From the start they have great customer service Rob is great and explained everything in detail and took his time to help us understand our issues as well other issues. I recommend them 💯.
ken banico
3 months ago
Corban was excellent, professional, and thorough. He found a leak I never would have noticed and clearly explained the additional work needed to fully fix the issue. I really appreciate his knowledge and helpful attitude. The company is very attentive and communicated well. I would highly recommend!
nina doherty (TotzD)
3 months ago
Very, very good. Zach and his Helper did a fantastic job and I was very pleased. I would highly recommend this company especially these brothers who worked tirelessly to complete the job. Again thank you.
chemicalsun2000
3 months ago
Great guy very informative and intentive it’s a pleasure working with him GIVE HIM A RAISE
Adrianna Dunnock
4 months ago
Rob explained everything clearly and worked quickly and efficiently.
Jeffrey Landis
4 months ago
Ernie came by this morning and was super nice and knowledgeable. He completed the repair quickly and answered some simple questions I had. Will absolutely call prime for Ernie again!
Brian Sevilla
4 months ago
Rob R did a great job, made sure it was done right and was willing to answer questions as I watched the process.
Linda Goldsholl
4 months ago
I selected Prime Plumbing because it was rated #1 in my county’s services directory. From contact to completion of the service Prime validated that#1rating with at least five stars, and five exclamation marks. The young service representative, Jason, was
Outstanding as well, and knowledgeable and courteous. I’m definitely calling Prime for future service.
Askew Sanders
4 months ago
I had 3 other companies out to my home who told me that my garbage disposal needed to be replaced. Jason was able to show me what the problem was and how he fixed it. He fixed it, no problem. Plus, he was very pleasant. The company even offered a free inspection of some of my other appliances. Very honest company. I will never use any other company for my plumbing needs.
Renee Dickens
4 months ago
Ernie was very professional and knowledgeable! Will always call Prime plumbing first!
R H
4 months ago
I am happy the technician showed up in 2 hours after I spoke to them, to solve my drain issue. Technician was respectful and polite. Good job.
Gilbert Attuquayefio
4 months ago
corban was very professional, kind, and helpful!
brittney meyer
4 months ago
Everything was done professionally protecting our floors and the job was completed in a timely manner.
Scott Tennyson
4 months ago
I highly recommend the work that was done by Corbyn
Angel Rivera
4 months ago
Ernie and Dom did a wonderful job. Very transparent, efficient, and timely.
Stephan Pokam
4 months ago
Rob and Hailey did a fantastic job. The pricing is not thier fault, just standard pricing for the area I was told.
Philip Smith
4 months ago
I have had to have major plumbing work in my home within the last couple of days. The technician Ibrahim Jalloh his work was very neatly done. The cleanup was exceptional. His overall personality, it was a joy to have him in my home. The staff Shiloh and Amy, they are very pleasant and patient. I had to have the technician come back and do a remove and replace of my faucet. At no fault of his. There was no hesitation, they accommodated me right away, he came out the next morning. If you need a good plumber Prime Plumbing, I would highly recommend they do value you as a customer . I have had the pleasure of working with several of the technicians. Ernie, a long time employee, he's another excellent technician.Kudos, to the team and staff, please continue to keep up the good work. 👍🏾 My thanks to all who assisted me, it made the expected repairs and costs bearable.
Tersheia Venerable
4 months ago
Prime plumbing technician Ibrahim replaced my old water heater and installed a new water heater and did a great job.
A Franklin
4 months ago
Corban was fantastic, diagnosed the situation quickly and got the work done same day. 10/10 thank you!!
Mason Halsey
4 months ago
Contacted Prime Plumbing for a water heater issue and got an appointment that met my schedule. They reminded me of the schedule and kept me informed of when to expect the technician. The tech was courteous and friendly. Answered all my questions. He found the issue quickly and did the repair. Prime Plumbing is now in my list of contacts, should I ever need a plumber again.
James Dulong
4 months ago
Someone recommended Prime Plumbing so I googled them and filled out the information box to schedule an estimate. I did this after hours. Early morning the next day, I received a text asking for more info and then they had someone come to me that day. He listened to me and looked around. Found the problem and gave me different solutions. He explained to me what each option entailed and the pricing. He also suggested I become a member, which helped me save some money on the bill. There were a few things to be done and I decided to do a couple now and then the rest after I pay off at least some of this bill. I am happy with the work done today and I will have him do the rest of the work in a month.
Madelyn Carr
4 months ago
Ernie was very helpful for a leaking pipe. Service was prompt and got everything taken care of quickly with good explanations
Andrew Vanderhoeven
4 months ago
Jason was great. Very friendly, know and thorough
Jeffrey Harrison
4 months ago
Prime Plumbing did an excellent job for me in a pinch. We had a sewer line back up they came out quickly assessed issue offered great pricing and did the work efficiently. Would definitely use them again
venroyjuly
4 months ago
Our tech Chris. couldn’t be more professional and nice and respectful ! The jobs were done perfect and completed on the day I called !
Darlene Taylor
4 months ago
Rob did a wonderful job in getting my leak fixed as well as replacing the main water supply valve. He was very knowledgeable and told me a few things that I should be looking out for.
Alex Knutson
4 months ago
Rob was very thorough in his inspection and explanations of what he was looking at/for and how he was going to address it. He was efficient with his work and flexible with future scheduling. He was incredibly friendly with my curious 2 year old , personable, and very approachable with any questions I had. We will gladly have Rob back for future plumbing needs!
Anne Scully
4 months ago
Brian was very personable and very thorough. He was on time and made quick work of the repairs. He made sure that there were no issues and everything was clean when he left. Quick and easy.
David Heath
4 months ago
Chris did an excellent job replacing a shower spout and sump pump. He was attentive to my concerns and made sure they were addressed to my satisfaction.
Ferdinand Torres-Leon
4 months ago
Excellent work and pleasant experience!
Deidre Boone
4 months ago
Great service! Would definitely recommend using them.
Ann Marie Miller
4 months ago
Corban did a GREAT job! Very professional, friendly, and efficient.
Reggie Owens
4 months ago
Gentleman was so professional with everything he did. The way he explained all the quotes and made sure you understood what was going on. Stated a time frame for completion and was right on time finishing up. Great job from the beginning to the end
Linda Mason
4 months ago
Good gast and reliable service. They gave me a time slot, they called told me exactly when they would arrive and they we on time. Good service, Jason was quick and efficient. This work was done at a commercial establishment and I will be using them in the future. They will be my first call
Suzie and Fritz Pontzer
4 months ago
Had a wonderful time with the company, Corban came to inspect some water damage we had, task turned out to be much bigger than we had anticipated, he was extremely helpful, went above and beyond finding the problem and directing us on next steps. After we have water damage come out to treat the mold he’ll be coming back to address the rest of the problem and other things we have around the house. He was very thorough, polite, and had our health and safety in mind once he found the mold, which was very appreciated. Definitely recommend this company, and Corban!
Sadie Soukup
4 months ago
Ibrahim did an exceptional job on the leak in my home. He was patient with explaining the process to me. He cleaned up after he finished the job. Very professional.
Andrea Morrow-Couch
4 months ago
Corban was great! Great customer service!
Shanae Webb
4 months ago
Prime Plumbing was a Godsend and did a phenomenal job in addressing my family's plumbing issues. They responded promptly, was very professional as well as affordable.
Elisha Mack
4 months ago
I found the company through Google reviews, and they responded right away and handled my request professionally. It was our first time doing a septic pumping, so everything was new to us. The septic system maintenance technician had left instructions, and when Garrett from Prime Plumbing came to pump the system, they coordinated over the phone. Garrett knew exactly what to do and made sure I understood how to turn the unit on using the quick disconnect box. I would definitely recommend both the company and Garrett.
G T
4 months ago
Corban was very nice and took care to ensure cleanliness and that everything was returned as it was when he arrived. The service was great and very thorough. Addressed several issues while onsite as part of the checkup so no need for a separate service call!
Greg Snyder
4 months ago
Arrived on time. Knowledgeable and helpful with the process. Gave multiple repair options. Explained everything clearly. And most importantly was in my budget cost wise. Will definitely use again.
Christian Kelly
4 months ago
Was very happy with the service. The staff were honest, professional and very knowledgeable.
Valerie Brown
4 months ago
Prime plumbing pumped our septic system. They arrived on time and were very friendly. Darius came up and introduced himself and did a great job. At the end they told us a few things to watch out for and thanked us for our business. Would recommend.
John Todd
4 months ago
Corban did an excellent job with removing our old dishwasher and installing our new one. Great communication, great job all around!
Ashley Barbour
4 months ago
Corban was on point and did an excellent job8
garner little
4 months ago
Had to call Prime Plumbing cause of a leak, Corban was our tech . They came out right away . He was very professional , respectful , kind and explained everything . He took his time and did a full inspection . Thanks Corban from Prime Plumbing
Kimberly Vance
5 months ago
Corbin did a fantastic job.
Philip Smith
5 months ago
Rob was efficient, professional, and very personable. He addressed my other plumbing requests alongside of replacing our well pressure tank. Highly recommend prime plumbing
stephen roberts
5 months ago
The technician was nice, professional, and completed the installation in a very respectable amount of time. He would tell me when he was about to use loud tools, amd he protected my flooring during the removal of the old heater and installation of the new one. This is the second time we have used Prime Plumbings services, and we will continue to go to them for all future plumbing needs. Highly recommend!!
Aly Rose
5 months ago
Rob was efficient, professional, and very personable. He addressed my other plumbing requests alongside of replacing our well pressure tank. Highly recommend prime plumbing
stephen roberts
5 months ago
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