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Our Promise

In need of an estimate or repair?
Save time, call Prime.

Our Promise

At Prime Plumbing, we care about our clients. So, we want to do the best possible work for them every time. That’s why we have a five-step process for each job. We prioritize the safety and longevity of the plumbing systems in all our Baltimore-area residents’ homes. We offer excellent coupons and discounts to make this even easier. Count on us for any job for your plumbing, fixtures, water heaters, or sewer and drain.

For all your plumbing needs in Baltimore County, call 443-741-1129 or contact Prime Plumbing online.

Look

The first step is to look for the problem. Not every plumbing issue is easily identifiable. Looking for and diagnosing a problem can differ depending on your concerns. Some are as simple as a broken water heater. A problem with your sewer line might require a deeper look to find the source. But we always provide a thorough visual inspection to ensure we’re quickly and accurately finding the problem.

Evaluate

The second step in our process is crucial to the well-being of your plumbing system, appliance, or fixture. The details of the problem often give us important information that helps us fix it. If one part of a system is acting up, it might be caused by something minor, or you might have a problem with your whole system. We want to get the job done right the first time. Thoroughly evaluating everything allows us to ensure the entire issue gets resolved, not just the part you can see.

Discuss

Open communication is important for you and us. We won’t keep you in the dark about what we find and want to do. Once we evaluate the problem, we’ll discuss the best course of action. We always want to ensure you know what’s happening and why. In some cases, this can prevent future issues from occurring. We can tell you the signs to look out for in the future and steps to take to reduce the chance of the problem recurring.

Approve

Your approval matters to us. We always get your word before beginning any job. If you have any reservations, we can talk through the issue at hand. There is no pressure involved. We just want to do the best job we can for you.

Complete

Our goal is to fix problems the same day we find them. It isn’t always possible for larger projects, but many of our jobs are done right after we get approval. If not, we aim to set reasonable expectations for completion and communicate them with you.

 

We can help! Contact us today to schedule your service.

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Why Choose Prime Plumbing?

We’ve been a trusted company in Baltimore County for over 10 years. Residents know they can get the best results at Prime. We even provide a free second opinion to know you’re getting the best service. We also have our Prime Partner Plan to help you prolong the life of your home’s plumbing. We take on every job, from big to small. For efficient service with no overtime charges, save time, call PRIME!

If you’re looking for fast and thorough work on any plumbing problem, call Prime at 888-643-2009 or contact us online to schedule.

Why choose Prime?

We don’t try to be Maryland’s top plumbing powerhouse. We are just a friendly, reliable local plumber that cares about our customers.

Friendly

Reliable

Honest

Professional

Prime Reviews

“Nothing but good words to say about the team at Prime Plumbing. I had a severe leak in my kitchen. Previous contractor did not install my new sink and garbage disposal correctly. I called Prime, they sent Ryan (just excellent) and he clearly explained what the problem was and provided several solutions. I agreed to the terms and Ryan did a bang up job with the repair and clean up. I will definitely call Prime for my plumbing needs.”

– Carlton D, December 2020

“Prime Plumbing LLC could not have been more accommodating for us. Tony was our service tech and he was very knowledgeable and professional. The owners of Prime Plumbing went far beyond to help us during a frustrating time. This company is excellent and I would highly recommend them. My sincere appreciation to their entire team.”

– Donna D, November 2020

“The service we received was beyond our highest expectations. We made a last-minute call expecting to have a technician arrive the next day, but we’re lucky enough to have a technician in the area. He was appropriately covered for COVID-19, extremely personable, professional and very knowledgeable about our make of jacuzzi tub. We received a prompt diagnosis and on the spot repair with minimal interruption of our household.”

– Jeffrey P., October 2020

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