Our Reviews Balitmore County, MD

Franklin was great. I scheduled an appointment for a water heater flush, which hasn't been done for awhile. He noted the age and condition of the water heater and advised against getting the service, due to the potential for exposing a crack or leak. He took the time to create and present some estimates for replacement water heater options, but I never felt pressured into buying one of them. Overall, appreciative of the professionalism Franklin showed today.

Garrett and Eric at Prime Plumbing did a phenomenal job repairing our blown water main. The job was completed in an extremely clean, quick, and professional manner. I would absolutely recommend Garrett, Eric, and Prime Plumbing to anyone in need of a plumbing repair!

Jose at Prime Plumbing was great! He was courteous and knowledgeable. He also came out the same day on a Sunday and didn't charge an outrageous fee! I would definitely recommend them and use them for any future plumbing needs.

Were able to provide same day service and Willy was great to work with.

Excellent service from Ernie and Hayleigh.

Ernie and Haley were prompt, efficient, and professional. They performed our annual backflow testing and did a great job.

Franklin is a both knowledgeable and professional technician who provided an excellent service. I am extremely proud of the choice that I’ve made by choosing Prime plumbing because of the expertise that is offered. I believe in both prime plumbing and Franklin‘s professional ability to service my home in the future

I am very impressed with Ryan at Prime Plumbing. He came, he saw, and he conquered! I want thank you for your great customer service and your professionalism. I will refer Prime Plumbing to my friends.

Great service ! Wes is a great plumber ! Super knowledgeable and explained everything in detail so I could understand what the problem was and made sure I understood what I was being charged for. Dominique was assisting him and also shared knowledge that will help me in the future. Really good service and pleasant experience considering the circumstances (plumbing issues suck). Definitely will call them in the future if I have any other needs !

Great job, if I could give him more than five stars I would. I would certainly use your firm again

Franklin was exceptionally good about explaining as he fixed our outdoor hose bib and ghost flushes. We are very happy about the service.

Prime Plumbing installed a new garbage disposal in January 2024 for us when our old one started leaking. Over a year later, it jammed and wouldn’t turn on. Willy was able to diagnose the issue right away and remove a small piece of metal that I couldn’t see. He did the work quickly and at no charge. Great service!

I could not be happier either the quality of service !!

Excellent service with knowledgeable professional! Have me very helpful information that I can use to keep my system running smoothly. I highly recommend.

Great plumbing service experience. Thanks

We needed a new line for our grill outside. Wes was very knowledgeable and professional. I would highly recommend them.

My daughter needed a new water main and water heater. We had three other estimates (her house is elevated on a hill ~12-14' above the road) the other companies explained how complicated it would be, Prime explained how easy it would be and the estimate was almost $3000 less than the others. Then they delivered, cleaned up and did a great job!

David is one of the best technicians that we have worked with. He was courteous, patient, and listened to us. He found the root of the problem and explained the plumbing issues. He stayed, finished the job and kept the area he worked in clean while he worked and also cleaned up after himself. Definitely request David for your plumbing needs. I will definitely want to work with him again if we have any plumbing issues.

Dave and Rob were great and Will quality control also very kind and professional

Excellent work and very professional. Thank you for a job well done.

I wanted to take a moment to commend Grace Barry for her exceptional work. Don’t let her youth fool you 🙂 She was not only courteous, but also kept me updated throughout the day. She worked cleanly and treated both my property and myself with utmost respect. I highly recommend Grace for a reliable estimate and thorough repair repairs.

Ernie and Haley did a great job, they were fantastic. Very friendly and answered all questions.

Ernie a d Hayleigh were great. Thank you. Donna Dolch.

Ernie and hayleigh. Where awesome, very knowledgable. They helped out tremendously

Annual backflow prevention valve inspection. Technician arrived within stated service window, friendly and professional. Highly Recommend Prime Plumbing if you need this annual requirement completed.

Ernie and Hayleigh did a great job, we recommend them for future services.

Prime and their techs are top-notch. Skip the rest and call them. They cost a little bit more than your average plumber, but you’re guaranteed a clean, hassle-free job every time.Big thanks to Wes and the crew.

Great job, if I could give him more than five stars I would. I would certainly use your firm again

Great service and altitude. Highly recommend. David is true professional. . .

Wes did what was needed , great attitude

David was thorough and was kind enough to show me how to drain my tank. He also pointed out a potential problem that will develop in the future with my hot water heater and emailed me the cost to repair the pipe.

Willie was fantastic! He diagnosed the problem quickly, and was able to resolve it in less than a day! When subsequent issues arose he alerted quickly so we could address it right away. He was really pleasant and a joy to work with!

Ernie and Haley were affable and professional. They took the time to explain my plumbing issues.

Our technician Willie provide extremely professional service with explanation of everything completed!

The technician was very professional and kept me posted throughout the repair.

Highly Recommend Prime Plumbing. This is my second time using Prime. Kraig was very professional and provided a clear cut scope of work which was executed flawlessly.

We had work done by Prime a few months ago but I wanted to write a review because I was very satisfied with the work. They came at a days notice; on time and professional. We had a very bad clogged kitchen sink and had did our own thing for awhile but we clearly needed the professionals. Prime did amazing work on the clog which was full of grease and whatever else. We bought the home about 2.5 years ago and the kitchen sink drain was always sluggish; so it was most likely a build up. I would recommend Prime to anyone who needs work; as I have already recommended to my mom. Great job 👍🏽 and thank you. The drain is still working beautifully since. ******Update 6/29/2024 Called Prime plumbing again. Had loud humming and vibration sound coming from the pipes due to water pressure also known as water hammer issue. Technician Ron came to my house very polite, professional and knowledgeable. He did a wonderful job in a short amount of time; placing pipes. No more noise. Thank you Prime and Ron ☺️ ******Update 3/27/2025 Brian completed the 1st and today; 2nd part to replacing our whole kitchen plumbing; all plumbing/ pipes replaced; kitchen sink was beyond clogged; snaking did not remedy the situation; so this was the final solution. Brian is an excellent worker; very professional; and on time. Even though this was a hefty price tag; it will be a long lasting investment as a homeowner. Thank you once again; Prime Plumbing.

Ernie and Hayleigh were awesome! Went above and beyond. Definitely asking for them for my next project!

Pleasure to deal with! Everyone was efficient and very kind to an old man 😁. If I ever require any other work, I will certainly reach out to Prime!

We had a very tricky plumbing issue and Prime Plumbing sent out a very skilled service technician that fixed the issue. We received terrific service. We will definitely recommend Prime Plumbing.

Very professional group friendly. Excellent communication and video support of work to be done would highly recommend

Ernie and Hayleigh were on time, courteous and professional.

Gerardo demonstrated a high level of professionalism and extensive knowledge throughout our interaction. He took the time to explain the details of our repair process, ensuring that we fully understood what was happening at each step. The final results are impressive, and we are very satisfied with the outcome. Moreover, Gerardo's friendly demeanor made the experience much more comfortable, and he genuinely listened to our concerns, making us feel valued as customers. Overall, it was a positive experience.

Gerardo was very professional, very knowledgeable & helped us understanding what was going on with our repair & everything looks great! He was also very friendly & made us feel heard.

Jake and crew were excellent. They did a great job.

Outstanding work and excellent communication!!! Thank you!!!

Ernie and Haley were Quick and professional

Bernie and Haley did an outstanding job. Fast and highly professional. Absolutely recommend

Couldn’t have asked for a better plumber to come out. Jose came on time with a great attitude, laid out all my options, and even when my insurance company was causing issues, provided advice and stayed calm and collected. A ten out of ten and great experience

Jose and Franklin of Prime Plumbing was Great! They were very professional and knew what they were doing! Gave great pointers and was extremely informative! Would recommend to anyone having plumbing issues!

Very prompt, courteous and same day repair, very pleased!

Prime Plumbing was highly recommended to us… so happy with our decision to go with them. The technician was very knowledgeable, patient and answered all of our questions. It is so hard to find companies that offer competency, honesty, and have respectful employees. Prime checked all the boxes for us! Five stars for these plumbers!

I highly recommend this company! From start to finish we were beyond satisfied. The office staff are extremely helpful and listened to my concerns and the work that was completed was done quickly and efficiently. If we ever need more work done, this is the only company we trust. If you are looking for quality work and service, this is the right team!!

Prime Plumbing was highly recommended to us… so happy with our decision to go with them. The technician was very knowledgeable, patient and answered all of our questions. It is so hard to find companies that offer competency, honesty, and have respectful employees. Prime checked all the boxes for us! Five stars for these plumbers!

Excellent family owned business that our commercial and residential entities have had the privilege to work with now for over ten years. The team that does the work is professional and competent. The difference in good contractors and really good contractors is generally defined by how they handle the unusual or out of ordinary situation or problem. Prime has a way of always handling any out of the norm situation quickly and professionally. We have had several instances where the job turned out to be more than any of us expected. Without missing a beat the Prime team reacted and addressed the totally out of the ordinary situation. When the repair or installation is totally ordinary there are never surprises. When we use them for a repair to a main line 10 feet deep that is 50 years old you really never know what you will run into. The difference with these guys is they have the people to do the ordinary and a lot of experience that helps them when they run into the not so ordinary situation. We use them because they always come thru in a timely fashion. Good people generally lead to good results

We just had work done by Prime Plumbing. Can't say enough good things about the job they did. Starting with Ernie then Garrett and Jake. All were very professional and very friendly. They cleaned up all the mess and left everything the way they found it. We would highly recommend your company to anyone looking for a honest and fair company. Will definitely use them again. 3/11/25. Barbara H.

Two times I've used Prime recently. They've been very skilled, timely, and honest!

Ernie and Hailey were great! explained everything clearly and didn’t try and force a sale. Work was completely quickly and faster than they estimated.

Ernie and Hayleigh came out took care of business smooth easy fix in and out

Nate was an absolute professional! He came over with limited notice on Friday, and came back on Sunday to finish the job. He even was able to take a look at a new issue that came up Friday night completely unrelated and fixed it in less than an hour. A long day for him I'm sure, but his dedication to seeing the work across the finish line is much appreciated. Assuming we have more work to be done (which is almost a guarantee), would love to have him back!

Ernie and Hayleigh was awesome!!!

Kept up to date with arrival times, professional, knowledgeable, willing to look and think about other solutions rather than just assuming something needs replaced.

We had an outstanding experience with David Morse when he came to fix our water heater. From the moment he arrived, he was professional, knowledgeable, and incredibly efficient. He quickly diagnosed the issue and got to work. We’re going on a week long vacation soon, and now with our water heater repaired we can leave with peace of mind. What truly set David apart was his kindness and attention to detail. Our screen conveniently had a hole that allowed the hose to fit when draining the water heater, but instead of just leaving it as it was, David took it upon himself to replace the damaged screen—completely unprompted! His generosity and craftsmanship went above and beyond anything we expected. It’s rare to find a tradesman who not only excels at their job but also genuinely cares about their customers. If you need a plumber who is reliable, skilled, and truly thoughtful, David is the one to call. We will absolutely be reaching out to him for any future plumbing needs!

Very knowledgeable and professional. Explained everything.

Ernie and Hayleigh did an amazing job. They worked a long day and ensured there were zero leaks. They were very knowledgeable and answered all of my questions.

Dave and Nate were absolutely fantastic. Very knowledgeable and thoughtful.

Great service, but high end prices!!

Great service, but high end prices!!

Wonderful Service all around.

Highly recommend Prime if you want a job done right. Excellent work, the right equipment, and they stand behind their work. Tim and Garrett were great to work with.

Prime Plumbing did an amazing job. They were very professional and thoughtful

David M. Came out on a Sunday after we had been without hot water for 2 days. He took his time and explained all our options to us and didn't leave until all the work was completed and we understood how the new equipment worked. We truly appreciated all the time he spent to make sure everything was working correctly!

Bryan Reece serviced my request. He did an awesome job at explaining what needed to be completed and finished everything in a timely fashion. I appreciate the service and would recommend Prime Plumbing to friends and family.

All work done on time . Can’t say enough about the plumber!!!Made us feel comfortable and confident of all the work.

Ernie and Nate were fantastic. They were very courteous. They explained what was being done . They did a great job on all my installments.And finished the job I’m a timely manner. And the cleaned up afterwards. Thank you Ernie. & Nate

Ernie was great and very helpful!

Franklin and Ernie, did a fantastic job. The here thorough and professional. I would recommend.

Ernie and Franklin were outstanding technicians. Great customer service. Explained the process well.

The technician from Prime Plumbing arrived on time and was very professional. He did the job well and we are very happy with his performance. Thank you.

I would have given 5 stars but when I returned home I didn't have any hot water. The valve was not turned on. Honest mistake. Other everything was good.

David was great. On time, explained everything done and everything needed.

They do good work. They unclogged my sink and it’s working just fine. I recommend them.

Ernie was great. Informative and very helpful for our plumbing needs. I have appreciated Prime for multiple issues and they always do a great job!

Ernie did a great job!!!

Sean (Shawn?) of Prime Plumbing was excellent and very professional in all that he did. We appreciated that he arrived during the time period set for his service and that he did everything we asked with successful results. Also, this is the first time in my experience that a plumbing company has contacted me for follow-up feedback concerning a service that was rendered. This is most impressive and speaks well of Prime Plumbing. Ms. Shiloh is also an excellent representative for the company, very articulate and professional. We would be inclined to call Prime again for future work. More recently, Jose of Prime Plumbing provided excellent, professional, and extremely courteous service. Jose is also an excellent representive for Prime Plumbing.

This was literally the 4th Plumber and the 3rd company that accurately assessed the source of the leak and identified where the other plumber missed the obvious signs (rusting screws on the flange) bottom line Ron truly gave us a great service in the replacement and repair of our toilet/installation . Great work Ron, you’re a true asset to the Company and clients!

José was fantastic. Very thorough, very respectful and worked hard to fix my issue. I would recommend him to anyone and hope that the next time I use prime plumbing again I will get to work with him again.

Ernie was very helpful and patient with all our needs. Highly recommend his service! Samantha Stuart

Brian was friendly, thorough and quick

David provided the most professional and honest service. Really impressed by the quality of work and talking me through the plan to address my water pressure issues. Bonus points for playing with my pup!🐶 Thank you so much!

Ernie fixed my shower and the kitchen sink faucet unexpectedly. Grateful for that.

Prime Plumbing was absolutely wonderful from start to finish! Bill Huntzberry got us started and the crew of Zach, Jordan and Jake did a wonderful job getting us back up and running! They explained things, reviewed things and made sure we were happy! They cleaned up our property and made sure things were done right! Thank you Prime Plumbing!

I recently had the pleasure of working with an absolutely outstanding plumber (David M.) , and I cannot recommend them highly enough. From start to finish, their professionalism, expertise, and dedication to customer satisfaction were truly exceptional. The job at hand was to flush my water heater, which I knew was overdue for maintenance. Not only did they arrive fully prepared, but they also took the time to explain the entire process in a way that was easy to understand. They didn’t just rush through the task—they inspected the water heater thoroughly, identified potential issues I wasn’t even aware of, and provided clear recommendations to ensure it runs efficiently for years to come. What really set this plumber apart was their willingness to go above and beyond. After completing the flush, they noticed a small leak in a nearby pipe in addition to a few other potential issues he brought to my attention which he then offered solutions for. David even took the time to clean up the work area, leaving it spotless. Their attention to detail, honesty, and genuine care for their work were evident throughout the entire process. It’s rare to find a professional who is not only skilled but also takes such pride in their craft and truly puts the customer first. If you’re looking for a plumber who delivers top-notch service, look no further. This plumber has earned my trust and my business for life. Thank you for your outstanding work David M. —you’ve set the bar incredibly high.

Prime plumbing Very nice and kept me updated on everything, answered all my questions, and even talked to my neighbor and let her know that they put seed and hay down on her lawn and if she had any problems to just call them. Very impressed

David was very professional and respectful of our situation. Thank you !

Always a great experience with Prime Plumbing! Excellent work and very reasonable prices.

David's work is exemplary. He pays attention to detail. It is always a pleasant experience when he comes to work. I will request him each time I need plumbing repairs.

David did an excellent job. He was very professional.

I needed a pressure-reducing valve and new ball valves installed. Prime Plumbing sent Grace; she was very professional. She explained everything she was going to do and what she did after she finished the work! She was very patient, answering all my questions about the Maryland code, which she is very knowledgeable about. 10/10. I would recommend and have work done by her again.

Our sewer line was backed up and our previous plumber didn’t follow through with an estimate. I called Prime Plumbing and Tim F., responded right away. He arrived on time and was so thorough and explained everything that was needed. He was able to get our work scheduled for two days later as well as, check our lines and alíviate our minds that we could use our bathrooms until then. Tim also came on Friday, and fixed an issue with our toilet that he found. Tim was wonderful throughout this experience. The company showed up early on Friday, and the team, Garrett, Jake, and Eric were professional and when the job was completed, they showed us everything that was done and answered any questions that we had. We are so grateful for Prime Plumbing.

Tim communicated before arrival letting us know when to expect him. In addition to being friendly and knowledgeable, he was kind to our dogs too.

Best plumbing company around!

Go for it ! Being a young homeowner I can say they made this process a bit less stressful. I’m running into a lot of first times & this is one of many I’ll experience. From finding them on Angi’s list to Tim providing me with a quote & making it all happen within a matter of days. Jordan & his crew were great! They worked efficiently & respected my space. Any questions I had were answered & I was able to learn something new about my plumbing system. Please avoid HOA to all those looking for a home! & thank you to Prime Plumbing for being a peak in this whole process. Will use again for my future issues! 😌

Tim came out initially to help me with a sewer main blockage during a particularly challenging time in my own personal life. Their team helped me create a custom plan. Tim and his team were super patient and talked me through a ton of options and sent his amazing team Eric and Garrett to do a very careful and conscientious excavation of our property. My neighbor was shocked at how clean they were given the job and they gave me updates all the way. A ton of care on a hard job for me and my family during a difficult time, and in the middle of winter. Thanks team!

I wanted to take a moment to commend Grace Barry for her exceptional work. Don’t let her youth fool you 🙂 She was not only courteous, but also kept me updated throughout the day. She worked cleanly and treated both my property and myself with utmost respect. I highly recommend Grace for a reliable estimate and thorough repair repairs.

I had my faucet and garbage disposal unit replaced with Prime Plumbing. The plumber, Jose was extremely professional and informative. He finished the job quickly and left the area cleaner than it was initially. Great experience, definitely recommend.

Awesome job. Very nice guys. Highly recommend

Had a sewer back up in my basement had prime come out to do a second opinion better job in the prior plumber. But I still need a new mainline. Tim was very helpful. We were able to set a date and then three days of the inspection and they put it in in about four hours. They van lay down and grass seed to try and help start the restoration of my lawn.

Jordan provided us with excellent service and advice.

The gentleman that came to 4100 Maidstone Pl. his name was Pat. He did a great job thank you for his

Jose was very professional and attentive to what I needed done. He waited patiently afterwards to make sure our water heater was working as expected.

Joshua provided excellent work. He explained what was to be done prior to beginning the task at hand. Never tried to add on additional fees like other contractors have in the past. He was a professional throughout the process. His work was exquisite, I will be contacting HIM for future work in my home.

Brad and Gary of Prime Plumbing are true professionals indeed. Not only did they fix my water main break, they also left the conditions better than when they arrived. They were also helpful with advice on other plumbing concerns I had. I have already recommended them to friends. Great job guys!

Jose installed a garbage disposal for me and did an excellent job.He kept me informed throughout the installation process .I highly recommend Jose and Prime plumbing for any plumbing work.

Toilet plumbing and shut off valve aged out & failed. Got a new shut off valve and a new, comfort height, elongated toilet - Gerber brand - installed. Robert completed the work in a little over two hours. This is including the time it took to pick up the new fixture, valve and related supplies. Great job!

Thank your Ernie (and Dominique)! Efficient and thorough

Elite showed up promptly and was done quickly.was able to attend to additional items with no trouble. Excellent again!

Very knowledgeable, was able to come in and make not just any fix but the best fix for our plumbing problem

Great fast good timely completed work. Was able to answer all questions and suggest solutions for our required additional work. GREAT WORK!!!

Joshua was an amazing technician. He was timely, diligent, and professional. Job took a little longer than expected but he was honest and ensured the home was safe for all family members. Propane leaks are no joke and he took the matter seriously. Thank you so much for assisting us at the last minute and ensuring my family’s safety! Deserves a raise for sure! Happy holidays

Jason arrived on time and walked me thru his job that he was going to perform.When Jason was finished, he showed me pictures of what was the problem and fixed the issue.GREAT JOB!

A simple water heater flush, but they were quick and professional. Super knowledgeable!

I just Love The Entire Experience! He's prompt, kind, courteous and Extremely knowledgeable. Thank You For A Job well Done.

We needed to connect the valve under the sink to the water line to the new refrigerator. He was quick and efficient.

Patrick and his crew were fantastic! A-1 grade customer service, professional, and courteous of time. Really impressed by the quality of work and talking us through the problems uncovered followed by a plan to address them. Patrick immediately acted upon and contacted manufacturers, as well as, suppliers to ensure all parts were available so the job could be completed without a hitch. Being that it is Christmas Eve, we’re even more grateful and appreciative of the level of urgency Patrick and his crew with Prime Plumbing demonstrated to replace our water system.

I can't believe that such a young man as our technician Jason could be so knowledgeable of our problems. He is so efficient and polite. He made professional suggestions to assist us in alleviating future issues. Congratulations Prime Plumbing for recognizing greatness. Your company comes highly recommended and i understand why.

Garrett and Eric give me a Christmas Miracle. They were able to pull the mean pipeline under my house to complete full water flow. I would recommend Prime Plumbing to anyone I hear are in need of plumbing work. Thank you, thankyou!

I called Prime Plumbing for a faucet repair and they sent Ron the next day. Ron attempted to repair the faucet but it was too worn and corroded. He then installed new faucet that we had (just in case) and it works and looks great. Ron cleaned up everything and even provided me with loose change he found in the pedestal base. Ron was very professional and helpful. If you have a plumbing problem, Prime is the company to call. Definitely ask for Ron.

Tim, owner of Prime, sent Garrett, Jake, and Eric out to replace my sewer and water lines - over 100 feet! They did an incredible job. Arrived shortly after the sun rose and did not leave until the job was done (about an hour after the sun set). Their professionalism and care were evident throughout the day. Not to mention that it snowed almost all damned day! They did as little digging to my yard as possible, working hard to sleeve a 4" PVC into the 6" clay that was over 50 years old and breaking apart. They skillfully navigated their earth mover around my sloped yard and carefully around my deck. Not only did they do no damage, but they wiped down my deck banister, and put the dirt back with such care that it's graded better now than it was before! They brought my inside pipe up to code with 1" copper, including a back flow preventer, pressure relief valve, and new overflow tank on the water heater. They laid grass seed and straw in the dark. I can't thank these guys enough for the incredible hard work they did and the obvious pride they take in their work.

I recently had the pleasure of working with Grace, a highly skilled plumber, to replace my refrigerator waterline from plastic to copper. When Grace first walked into my house, I was pleasantly surprised to see a female plumber. My curiosity and eagerness to see her work were piqued. Grace immediately put me at ease by explaining the entire procedure in detail. She walked me through her plan for replacing the refrigerator waterline, and it was clear that she knew exactly what she was doing. Her professionalism and expertise were evident from the start. Grace executed the job with a high level of competence and perfection. She worked diligently and efficiently, ensuring every detail was taken care of. The new copper waterline was installed flawlessly, and I couldn't be happier with the results. Grace is indeed a genius in the plumbing industry. Her skills, knowledge, and dedication to her work are truly commendable. I look forward to having her back for any future plumbing needs in my house. Thank you, Grace, for your outstanding service and exceptional work! Frankline

Patrick fixed my mixing valve very fast with the shower wall not suffering any damage. Highly recommend.

Tim P was great and was able to offer great customer service. I will only use Prime Plumbing.

Updating this review 12/18/2024 to once again highlight the truly exceptional work performed by Prime over the last several weeks. Tim P was able to make it out to our house on short notice to diagnose a blockage with our main line. He took great care and was professional and courteous while providing exceptional diagnosis and recommendation for repair services. Jordan W and Zach G were able to come out just a few days later and performed our spot repair quickly, safely, and took outstanding care or our property throughout the process. Jordan is another shining example of phenomenal customer service and industry expertise which you can regularly expect from this company and the professionals they hire. I can't recommend Prime plumbing enough and will continue to use them exclusively for all of our plumbing needs. Thank you Tim and Jordan! Prime Plumbing is always prompt and performs excellent quality work. Their employees have always been respectful and clear about the work required. I am happy to continue using Prime for both water and gas plumbing needs.

The service that I received was superb. Will definitely be using them in the future

We chose to have our sewer line repaired/replaced with Prime Plumbing after receiving several estimates from other plumbers. Tim was professional, efficient and very thorough in diagnosing the issue. The price was competitive with other offers. Jordan managed the job from start to finish; he was also professional and thorough. Everything was cleaned up and we feel confident that our plumbing issue has been resolved. I would highly recommend this team!

Prime plumbing is the best! The technicians are great, and they are there when you need them most! Thank you guys for always giving a great service!

Grace was extremely knowledgeable and professional. She clearly explained all the options available to me, which allowed me to make an informed decision. She rectified my situation in a timely manner and left my bathroom in great shape when she finished.

Garrett and Eric, I can say prime plumbing is well represented. They were very professional very courteous, and very knowledgeable, They both deserve a holiday bonus for a job well done. They were very forth coming in the findings of our major plumbing issue. I feel we definitely received the service we paid for and then some. Thanks again for the quick service and professionalism of your team. Thanks very much Sam, Bill, Garrett and Eric, Honest and straight forward group of people no cut corners at all. Merry Xmas to you all. Thanks very much.

Great job, professional, fast, quality work. They changed out our main water line. Next day turn around! Great customer service from the main office, sales rep and onsite crew!

Patrick and Jose from Prime Plumbing were phenomenal, very informative, courteous and professional. They did an awesome job completing all the tasking they had at my residence. Definitely a full days work. THANK YOU!!!

Had Josh as a technician, and couldn’t ask for anything better. 1– window for service was 8am to Noon— he got here within that window. 2- my issue wasn’t easy to solve. Nor was it a quick fix. Josh spent extra time making sure it worked properly and had to work outside the box at times to solve the problem. 3- he was friendly! And walked me through what he was doing as he was doing it, and why he was doing what he was doing.

Ron showed up on time, was delightful to talk to, gave an excellent estimate (half of what another plumber quoted me) and did all the bathroom fixtures and lines in no time, while giving me other plumbing advice. Will use again.

I had a clogged sewer line and called Prime last night. They sent Al out first thing this morning and he quickly fixed the problem, then checked out my water heater, the house inlet valve, the water pressure and the sump pump. Fixed a broken connection on the sump pump. Excellent service!

He was able to come in Sunday replaced faulty gas attachments. He checked all other necessary items, such as gas meter, gas uses. He explained clearly. He is very professional and knowledgeable. Thank you for timely service.