Drain Repair

Exceptional service and integrity from Tim and the Prime Plumbing team I can’t say enough good things about Tim and Prime Plumbing. The day before our house went on the market — with three showings already booked — our landscapers accidentally lodged our septic cap deep in the piping. Prime Plumbing got out to us promptly, before the first viewing of the day. The initial assessment was that they’d need to dig up our yard 10 feet deep. But before going that route, they sent Tim out within two hours to take another look. He worked hard to retrieve the cap and was able to move it enough to get water flowing freely again, though the cap itself couldn’t be pulled out. Here’s where Tim’s integrity really stood out: instead of pushing us toward the costly dig, he recommended a different company that had a specialized tool for the job. When I called them, Tim stood there with me on speakerphone and explained the situation far more clearly than I could have. That other company came out first thing the next morning and retrieved the cap within minutes — saving us thousands of dollars and very likely saving our home sale from being delayed or derailed. Tim even gave me his direct contact info to make sure everything got taken care of. This is the kind of customer service and honesty that’s hard to find. Incredibly grateful to Tim and the entire Prime Plumbing team for going so far out of their way to help us. Highly recommend.

Prompt, friendly, knowledgeable and efficient. Will def use again

I think corban did a really good job on my kitchen drain, he knows exactly what he is doing, great job Corban thank you

Rob and Dominique were so professional and helpful! They were on time and happy to share information about what they were doing and how to take care of our system. I will definitely use Prime Plumbing again because of Rob and Dominique!

Had a terrific experience with Prime Plumbing! Corbin was very polite and took the time to explain all the work he was doing and how he was able to quickly get it resolved. Would highly recommend to anyone with plumbing needs!