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We reached out, quite desperately, to Prime Plumbing after we lost confidence with another plumbing company we were working with. From our first contact with the person who answered the phone, we instantly felt reassured that Prime Plumbing could address the issue with our effluent pump. Corban arrived right when he said he would, and proved to be a knight in shining armor, taking in the entirety of our situation with a calm and professional demeanor and making a plan on how to best proceed. He reached out to Will, who also came to provide support and who proved a true expert and angel - his halo is pretty shiny. The two of them worked all day in a step-wise process to remedy the errors of the previous plumber and install two new pumps. Through the long hours, both were true professionals, always pleasant, patiently explaining things to us, being very respectful of our home, and getting the job done. We felt complete trust in their abilities and are extremely pleased with the work they did. And they are wonderful and kind people to boot. Thank you Corban and Will! Highly recommend!

Corban and Will rock! They came out and fixed another plumber's mishap. They're our new forever plumber. I would not hesitate to hire their company for any plumbing job. They even recommended Shipp electric to do one electrical portion and that was a great recommendation. I truly recommend them and they're really nice people too. The back office staff was also very helpful and on point. If I could give them 10 Stars I would. We discussed all the options beforehand and then we made a plan and then they executed it flawlessly.

A well deserved 5 stars! First I was impressed by the text message to inform me that my technician was on the way. It not only gave me his name and a photo, but also had a brief introduction and bio - nice touch! The technician arrived, explained the 5 point service evaluation he would provide. At first I was annoyed because I figured it was the typical upselling and I had specific issues (back-flow test and 2nd floor washing machine drain pan installed) I needed addressed immediately. However after the inspection I learned that my water heater pressure tanks had failed which could lead to a much larger issue. So in the end I was grateful for this service. All the work was performed efficiently with quality and care throughout. I couldn’t be happier! Paul is a true asset to your company. And I now have a trusted plumber I can count on.

Ibrihim was prompt, professional, polite, and friendly. He took his job seriously and kept me well informed throughout the process of servicing our hot water heater. Thanks to Prime plumbing for employing dedicated and competent technicians.

Best plumbing service i have ever had. Last week I needed a repair prior to ceiling replacement. Kayleigh was the plumber. She arrived as sched6uled, diagnosed problem and price.
She knew it was critical to fix problem. f .She worked until the job was done. She also installed new kitchen faucet and made repair to my utility sink. Excellent work ethic. Great job. Prime plumbing is now my new plumber.